Terms & Conditions

1. About Dubicars

1.1 www.dubicars.com is a website owned and operated by Dubicars International FZ-LLC, a free zone company incorporated under the laws of Dubai Internet City Freezone with registration number 92202, having its registered address at Shatha Tower, Office 2114, Dubai Internet City, Dubai, UAE (referred to in these Terms as "Dubicars", "we", "us", or "our").

1.2 To contact us, please email: [email protected]

2. Acceptance of Terms

2.1 These Website Terms of Use ("Terms") constitute a legal agreement between us and you. By accessing or using the Website, you confirm that you accept these Terms and agree to comply with them. If you do not accept these Terms, you must not use the Website.

2.2 You may not use the Website and may not accept these Terms if: (a) you are under eighteen (18) years of age; or (b) you are legally prohibited from receiving or using the Website under the laws of the country in which you are resident or from which you access the Website.

2.3 You are responsible for ensuring that all persons who access the Website through your network are aware of these Terms and comply with them.

3. Other Applicable Terms

3.1 These Terms incorporate the following additional terms, which also apply to your use of the Website: our Privacy Policy; and if you download our mobile application, our Mobile App Terms of Use.

4. Personal Data

4.1 We collect and process personal data in accordance with our Privacy Policy and in compliance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the "PDPL"). Please review our Privacy Policy for full details.

5. Intellectual Property

5.1 We are the owner or licensee of all intellectual property rights in the Website and all material published on it. Those works are protected by copyright laws and treaties. All such rights are reserved.

5.2 We, together with our suppliers and licensors, expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content, and other materials on the Website. Access to the Website does not confer any licence under any intellectual property rights.

5.3 Our names, logos, and all related product and service names, design marks, and slogans are trademarks or service marks of Dubicars or our licensors. No trademark or service mark licence is granted in connection with the materials on the Website.

5.4 You may temporarily download materials from the Website for personal, non-commercial transitory viewing only. You must not modify, distribute, or re-post any content for any purpose.

5.5 If you print, copy, or download any part of the Website in breach of these Terms, your right to use the Website will cease immediately and you must return or destroy any copies of the materials in your possession.

6. Account Security

6.1 If you are provided with a user identification code, password, or other security information, you must treat such information as confidential and must not disclose it to any third party.

6.2 We have the right to disable any user identification or password at any time if you have failed to comply with these Terms.

6.3 If you know or suspect that anyone other than you knows your login credentials, you must notify us immediately at: [email protected]

7. Prohibited Conduct

7.1 You must not:

• use any automated device, software, process or means to access, retrieve, scrape, or index the Website or any content on it;
• use any device, software, process or means to interfere with the proper working of the Website;
• undertake any action that imposes an unreasonable or disproportionate burden on our infrastructure;
• attempt to decompile, disassemble or reverse engineer any software making up any part of the Website;
• use or index any content or data on the Website to construct or populate a searchable database of vehicles, build a database of vehicle information, or compete with us in any manner we have not specifically authorised;
• transmit spam, chain letters, junk email, surveys, or other mass messaging;
• use the Website or its content in any manner we determine to be unreasonable or outside the purpose for which it is made available;
• violate the rights of any person, including copyright, trade secret, privacy right, or any other intellectual property or proprietary right;
• reproduce, republish, retransmit, modify, adapt, distribute, translate, or create derivative works of any Website content, except as expressly authorised by us;
• transmit or attempt to transmit any computer viruses, worms, defects, or other items of a destructive nature;
• gain or attempt to gain unauthorised access to the Website, any server on which it is stored, or any connected server, computer, or database; or
• attack or attempt to attack the Website via any denial-of-service method.

7.2 We may put in place measures to prevent unauthorised access and use of the Website, including technological barriers and reporting unlawful conduct to appropriate authorities.

8. Your Interaction with Car Dealers through the Website

8.1 Dubicars is not a car dealership. We provide a digital automotive marketplace whereby Car Dealers may market vehicles and you may view vehicle listings ("Listings") together with other content hosted and developed by us. Car Dealers are responsible for preparing the Listings and fielding enquiries directly from you. We do not get involved in any communications between you and Car Dealers and do not participate in any part of any transaction.

8.2 Listings are hosted by us in good faith but are produced directly by Car Dealers and have not been independently verified by us. You are responsible for making your own enquiries, and we provide no guarantee and accept no responsibility for the accuracy or completeness of any information in any Listing.

8.3 You are responsible for:

• checking, confirming, and satisfying yourself as to the accuracy of any Listing; and
• ensuring that you act in good faith towards any other parties.

9. Our Liability

9.1 To the extent permitted by law, we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising out of the use or inability to use the Website or reliance on any content displayed on it.

9.2 We will not be liable for any loss or damage arising from:

• failures due to software or internet errors or unavailability, or other circumstances beyond our reasonable control;
• loss of your password or account caused by a breakdown, error, or loss of power to your computer system;
• the use of, or inability to use, our Website;
• reliance on any content or information displayed on our Website;
• any direct, consequential, special or punitive loss, damage, costs and expenses;
• loss of profit, business, reputation, or goodwill; or
• loss of, damage to, or corruption of data.

9.3 We do not guarantee that the Website will be secure or free from errors, bugs, or viruses. You are responsible for configuring your own information technology and programmes to access the Website safely.

10. Website Content

10.1 Materials on the Website may include technical, typographical, or photographic errors. We do not warrant that any materials on the Website are accurate, complete, or current. We may make changes to materials at any time without notice.

11. Website Availability

11.1 We strive to ensure that the Website is always available to you, but we do not guarantee that the Website will operate continuously or without interruptions. On occasion, necessary maintenance or upgrade work requires us to make the Website unavailable without notice. We accept no liability for any interruption or loss of service. We may alter, suspend, or discontinue any part of the Website or your access to it.

12. Third-Party Links and Content

12.1 The Website may contain links to third-party products, services, and websites that are not affiliated with us. We have no control over the content, products, or services of those third parties and do not guarantee or take responsibility for them.

12.2 Any links or advertisements on the Website should not be interpreted as approval by us of those linked sites or any information you may obtain from them. The Website may also contain data provided by third parties and we are not responsible for any inaccuracies in such data.

12.3 You agree to release us from any claims or disputes arising from or in any way connected to disputes with third parties.

12.4 By using the Website, you grant us an irrevocable, worldwide, royalty-free licence to commercialise, copy, licence to other persons, use, and adapt for any purpose any material you generate or submit in connection with your use of the Website.

13. Changes to Terms

13.1 We may revise these Terms from time to time. We will provide notice of material changes on the Website. Each time you use the Website, please check these Terms to ensure you understand the terms that apply. Continued use of the Website after changes take effect constitutes your acceptance of the revised Terms.

14. User Contributions

14.1 "Contributions" means any information, data, text, video, still images, audio, or other material that we have permitted you to host, share, publish, post, store, or upload on the Website.

14.2 We may at any time, without liability to you, remove, alter, or disable access to any of your Contributions if they: (a) are in breach of any law or regulation; (b) infringe the intellectual property rights of any third party; (c) are misleading, deceptive, obscene, defamatory, or otherwise inappropriate; or (d) are corrupted or contain malicious code.

14.3 You warrant and represent that: (a) you have the lawful right to submit your Contributions and to grant us the licences described in these Terms; (b) your Contributions do not infringe any third party's intellectual property rights; and (c) your Contributions comply with the prohibited conduct standards in Clause 7.

15. Communications

15.1 By using the Website or sending emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email, WhatsApp, or by posting notices on the Website. You acknowledge that all agreements, notices, and other communications provided to you electronically satisfy any legal requirement that such communications be in writing.

16. Indemnity

16.1 You agree to indemnify and hold us and our affiliates (and our officers, agents, partners, and employees) harmless against any and all loss, liability, claim, or demand, including reasonable legal fees, arising out of or in connection with your use of and access to the Website or any Contributions not made in accordance with these Terms.

17. Disclaimer

17.1 The materials on the Website are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, including without limitation implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. We do not warrant or make any representation concerning the accuracy, likely results, or reliability of the use of materials on the Website.

18. Call Tracking and Recording

18.1 Car Dealers who have subscribed to our Call Tracking service have elected to have their call enquiries generated through the Website tracked and recorded for training and customer service assessment purposes. You consent in advance to any such recording. We will remind you of our recording before each phone conversation.

19. Finance Information

19.1 Information found on Dubicars.com relating to vehicle financing is provided for illustrative purposes only. Rates are subject to change based on your personal circumstances. You should always speak to a trained financial professional before taking out any form of finance.

20. Artificial Intelligence and Automated Processing

20.1 The Services may incorporate artificial intelligence, machine learning, or other automated processing tools. Any outputs, analyses, recommendations, reports, forecasts, or other results generated through such tools are produced based on the data, information, instructions, prompts, assumptions, parameters, and other inputs provided by you or on your behalf. You acknowledge and agree that the quality, accuracy, completeness, and reliability of any output are dependent upon the quality, accuracy, completeness, and manner of submission of such inputs.

20.2 AI-generated outputs are provided for informational and assistive purposes only and do not constitute legal, financial, tax, regulatory, investment, operational, or professional advice. You are solely responsible for reviewing, validating, and independently assessing the suitability, accuracy, and appropriateness of any output before relying upon or implementing it in any decision-making process.

20.3 Dubicars makes no representation, warranty, or guarantee, whether express or implied, regarding the accuracy, completeness, reliability, fitness for purpose, or non-infringement of any AI-generated output. To the fullest extent permitted by applicable law, we shall not be liable for any loss, damage, cost, expense, claim, liability, loss of profit, loss of revenue, loss of business opportunity, loss of anticipated savings, indirect or consequential loss, or any decision, action, or omission taken by you or any third party in reliance on, or arising from, any AI-generated output, including where such output is based on data, information, prompts, instructions, assumptions, or other inputs provided by you or on your behalf.

20.4 Where the Services use artificial intelligence or automated processing features that rely on your personal data (including personalisation or recommendation features), such data is processed in accordance with our Privacy Policy and the PDPL. We process such data only where we have a lawful basis to do so, and you may exercise your rights in respect of that data as described in our Privacy Policy.

21. Data Protection and Personal Data (UAE PDPL)

21.1 The collection, processing, storage, and transfer of personal data by Dubicars is carried out in compliance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the "PDPL") and its implementing regulations, as amended from time to time.

21.2 Dubicars acts as a Data Controller in respect of personal data collected from or about the Client, its employees, authorised users, and end-users of the Platform, and shall process such data only for lawful purposes and in accordance with its Privacy Policy, which is incorporated herein by reference.

21.3 Where the Client submits or makes available personal data of third parties (including vehicle buyers, prospective customers, or employees) to the Platform or to Dubicars in connection with the Services, the Client warrants and represents that:

• it has obtained all necessary consents, authorisations, and legal bases required under the PDPL and any other applicable data protection law to disclose and transfer such personal data to Dubicars;
• the personal data is accurate, current, and collected in a fair and lawful manner; and
• the Client has informed data subjects of the purposes for which their personal data will be processed.

21.4 Dubicars shall implement and maintain appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction, consistent with its obligations under the PDPL.

21.5 Dubicars shall not transfer personal data outside the UAE except in accordance with the PDPL and applicable transfer mechanisms, including where the destination jurisdiction provides an adequate level of protection as determined by the UAE data protection authority, or where appropriate safeguards are in place.

21.6 Individuals whose personal data is processed by Dubicars retain rights under the PDPL including the rights of access, correction, erasure, and objection to processing. Requests relating to these rights may be directed to: [email protected]

21.7 The Client shall indemnify Dubicars against any claims, penalties, fines, or losses arising from any breach by the Client of its obligations under this clause or the PDPL.

22. Governing Law and Jurisdiction

22.1 These Terms and any non-contractual obligations arising in connection with them shall be governed by and construed in accordance with the laws of the United Arab Emirates and the Emirate of Dubai.

22.2 Any dispute, controversy, or claim relating to payments, fees, or charges shall be referred to and resolved by the DIFC Courts' Small Claims Tribunal, to the extent the dispute falls within its jurisdictional thresholds and competence. Subject to the foregoing, you agree to submit to the exclusive jurisdiction of the Courts of the Emirate of Dubai for all other disputes arising under or in connection with these Terms.

23. General

23.1 If any term of these Terms is or becomes invalid or unenforceable at law for any reason, the validity and enforceability of the remainder shall not be affected.

23.2 These Terms and the documents referred to or incorporated in them constitute the entire agreement between us in respect of their subject matter and replace all previous agreements and understandings.

24. Contact Us

For any queries, complaints, or recommendations about these Terms of Use, please contact us at: [email protected]

To report any suspected fraudulent or misleading vehicle listings on our site, please email: [email protected]

1. Definitions

In this Agreement, the following terms have the meanings given to them below:

"Account" means the account designated to you upon activation of the Services, together with associated user identification and access credentials.

"Advertising Agreement" or "Order Form" means the commercial agreement entered into between you and Dubicars setting out the specific Package, Fees, Term, and other commercial terms applicable to your use of the Services.

"Applicable Law" means all applicable laws, regulations, circulars, and guidelines of the United Arab Emirates, including without limitation the UAE PDPL, Federal Law No. 15 of 2020 on Consumer Protection, Federal Decree-Law No. 46 of 2021 on Electronic Transactions and Trust Services, Federal Decree-Law No. 14 of 2023 on Trading through Modern Technology, and any relevant emirate-level regulations, in each case as amended from time to time.

"Brand" means the Dubicars name, logos, trademarks, and service marks.

"Client" means you, the Car Dealer subscribing to the Services.

"Content" means any information, vehicle data, text, software, photographs, graphics, video, audio, or other materials submitted by you or on your behalf to the Platform.

"Car Dealer" means a licensed automotive dealer, importer, distributor, or other entity or individual engaged in the sale, purchase, or trading of vehicles, who subscribes to the Services.

"Fee" means the subscription or service fee payable by you to Dubicars as set out in the Advertising Agreement.

"Intellectual Property Rights" means all patents, copyright, trade marks, service marks, trade secrets, database rights, design rights, and all other intellectual property rights whether or not registered.

"Listing" means a vehicle listing submitted by you to the Platform for publication.

"Package" means the subscription package selected by you as specified in the Advertising Agreement.

"Platform" means the Dubicars website at www.dubicars.com, any associated mobile applications, and any other digital properties operated by Dubicars.

"Services" means the services provided by Dubicars to you as specified in the Advertising Agreement and in Clause 3 of this Agreement.

"Term" means the duration of this Agreement as specified in the Advertising Agreement.

"PDPL" means UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and its implementing regulations.

"User" means any employee, agent, or other individual authorised by you to access the Services on your behalf.

All "month" references in this Agreement, the Advertising Agreement, and associated Dubicars materials refer to a thirty (30) day period.

2. Scope and Application of the Agreement

2.1 This Agreement is effective between you and Dubicars. Your affiliated entities may not use the Services under your Agreement and must enter into a separate agreement with us.

2.2 This Agreement governs: (i) the activity on your Account and User Accounts; and (ii) the use of the Platform by your Users. Your obligations under this Agreement apply to your Users as well.

2.3 You accept this Agreement by: (i) signing your Advertising Agreement or Order Form (either digitally or in physical form); (ii) using the Services; or (iii) continuing to use the Services after being notified of a change to this Agreement.

2.4 Where you are entering into this Agreement on behalf of a company or other legal entity: (a) you warrant and represent that you have the authority, necessary licences, permits, and consents to enter into the Agreement on behalf of that entity; (b) you will (prior to the commencement of the Agreement) provide us a copy of the relevant Government-issued identity document; and (c) you and the company or entity are jointly and severally liable in respect of all obligations under the Agreement.

2.5 We reserve the right to reject any Order Form or refuse to provide any Service at our absolute discretion, including if: (a) you are required to hold, but do not hold, a valid trade licence authorising you to engage in the sale or trading of vehicles (this ground does not apply where you are identified as a freelancer in the Advertising Agreement); (b) you do not have authority to act on behalf of the owner of a vehicle for which a Listing is published; or (c) you are not in compliance with Applicable Law.

3. Services

3.1 Subject to the terms of this Agreement and the Advertising Agreement, Dubicars shall provide you with access to the Services, which may include any or all of the following depending on the Package selected:

• vehicle listing service for uploading and managing your vehicle Listings on the Platform;
• photography service where Dubicars staff photograph and upload images of vehicles;
• content management service to manage leads and track visits;
• link integration with automatic data feed from the Platform to your website;
• creation and hosting of your dealership website;
• online banner advertising appearing on the Platform on a Share of Voice (SOV) and/or Cost Per Impression (CPM) basis;
• call tracking services to track and record phone enquiries generated through the Platform;
• inclusion of your vehicles in email alert notifications to users;
• website and banner design services; and
• email marketing campaign services.

4. Your Responsibilities

4.1 Obligations

You warrant and represent that you will:

• only create Listings for vehicles that are currently available for purchase within the UAE or countries permitted by your subscription;
• within 24 hours of a sale contract being entered into for a vehicle, mark that vehicle as sold on the Platform;
• identify all leads received from Dubicars to your Users and not combine or associate a lead received from Dubicars with leads received from a third-party platform or CRM without appropriate attribution;
• hold a valid trade licence authorising you to engage in the sale or trading of vehicles in your jurisdiction, save that where you are identified as a freelancer in the Advertising Agreement this requirement shall not apply, and you instead warrant and represent that you are lawfully entitled to advertise, sell, or trade each vehicle for which you submit a Listing;
• obtain and maintain all necessary permits to market and publish Listings on the Platform and provide certified proof of any required permits upon request;
• ensure that you do not make, arrange, or authorise any reference to Dubicars, the Brand, or the Platform in any document or on any website without our prior written consent;
• comply with and abide by all Applicable Laws, including those relating to electronic transactions and commerce;
• publish only one (1) Listing per vehicle on the Platform (including through your affiliated entities);
• hold all necessary licences, authorisations, and consents to use, display, reproduce, and publish the Content;
• not infringe or misuse our Intellectual Property Rights in any manner that prejudices, harms, or is defamatory to Dubicars or the Brand;
• not misuse or corrupt any of the Services provided to you;
• provide us with a valid contact telephone number. Where a trackable telephone number has been allocated to you, you will allow us to monitor and record calls between you and any party who contacts you through the Platform;
• ensure that only your authorised persons have access to the Services;
• provide Content in a format compatible with our technical specifications as issued from time to time;
• act in a manner consistent and compliant with Data Protection Laws and our Privacy Policy; and
• ensure that all vehicle photographs taken by Dubicars staff remain the sole property of Dubicars. You acknowledge that you have no rights in such photographs and are not authorised to use, licence, or authorise third parties to use such photographs without the prior written consent of Dubicars.

4.2 Acknowledgements

You acknowledge and agree that:

• you have read and agree to be bound by the terms of all legal notices posted on the Platform, including our Privacy Policy and Cookie Policy;
• by using the Services, you grant us an irrevocable, worldwide, royalty-free licence to commercialise, reproduce, display, publish, copy, share, licence to other persons, and otherwise use the Content (or data or other information derived from it) for the purpose of performing our obligations under this Agreement, providing the Services, developing algorithms and products to improve the Services, and for general analytical purposes. This licence shall survive the termination of the Agreement;
• we are not responsible for any errors or omissions in the Content and make no warranty or representation about the accuracy or completeness of your Content;
• you are responsible for all telecommunications and internet access charges incurred when using the Platform;
• you are responsible for the security and integrity of your Content and data;
• transmission of data over the internet can be subject to errors and delays;
• we may contact you from time to time to make you aware of opportunities, products, and services offered by us and our business partners. You authorise us to contact you via email, SMS, MMS, WhatsApp, and other electronic media for this purpose unless you explicitly request otherwise;
• the Services will not be activated until payment of the Fee has been received by us in cleared funds; and
• you are responsible for updating your Listings to follow Dubicars image guidelines. We reserve the right to remove or penalise any image content that we consider to be non-compliant or unfitting.

5. Content Quality Responsibilities

5.1 You warrant and represent that your Content and Listings:

• are not unlawful, defamatory, false, misleading, obscene, or otherwise inappropriate, and will not expose us to any liability, legal proceedings, or sanction;
• do not infringe our Intellectual Property Rights or the Intellectual Property Rights of any third party;
• are in all respects true, complete, and accurate and that you will promptly update or correct the Content upon becoming aware of any error or change; and
• comply with all Applicable Laws, including any laws applicable to the advertising and sale of vehicles;
• relate only to vehicles to which you (or the owner on whose behalf you are authorised to act) hold good title or are otherwise lawfully entitled to sell or trade;
• do not relate to any vehicle that is stolen, subject to an undisclosed finance or security interest, or otherwise unlawfully held; and
• accurately state each vehicle's specification, mileage/odometer reading, and Vehicle Identification Number (VIN) or chassis number, and you have taken reasonable steps to verify that this information has not been tampered with or misrepresented.

5.2 We reserve the right, but are not under any obligation, to monitor, review, or censor Content generated by users of the Services that appears on the Platform. We are not responsible for the Content or for any errors or omissions in any vehicle data provided by or on behalf of you.

6. Agreement Term, Suspension, and Termination

6.1 You may not terminate this Agreement before the end of the contracted Term under any circumstances, unless specifically stated.

6.2 Unless otherwise stated in the Advertising Agreement, this Agreement shall have a Term of twelve (12) months from the start date specified in the Advertising Agreement.

6.3 Following the expiry of the Term, this Agreement shall automatically renew unless you provide written notice 90 days before the end of the agreement. Once you are within 90 days of the end of the agreement you can terminate the agreement with 90 days written notice.

6.4 We may terminate this Agreement at any time for any reason provided that seven (7) clear days' written notice has been provided to you.

6.5 Without limiting our other rights, we may immediately suspend the Services and/or temporarily remove any Listings and/or terminate this Agreement if:

• you fail to pay any Fees or charges due to us by the due date, or any post-dated cheques as stipulated in the Advertising Agreement;
• you breach any part of this Agreement and fail to rectify that breach within seven (7) days of us giving you notice requiring rectification;
• any material supplied by you is false or misleading;
• you enter into bankruptcy, liquidation, administration, receivership, a composition or arrangement with your creditors, or appoint a receiver or manager over all or any part of your assets or become or are deemed to become insolvent; or
• you die, or if you are a partnership, are dissolved, or if you are a company, are wound up or an application for winding up is filed.

6.6 Termination of this Agreement pursuant to this Clause does not relieve you of your obligations and liabilities, and we reserve our right to enforce such obligations and liabilities in any event.

6.7 If this Agreement is terminated during the Term for any reason, you shall be bound to all payments due under this Agreement up to the point of termination.

7. Packages, Fees, and Payment

7.1 The Services will not be activated until the initial payment has been received. The Client is liable for the costs incurred from the Contract Start Date whether or not the Service is active. Post-dated cheques or security cheques may be required.

7.2 The current Fees for the Services are specified in your Advertising Agreement. We offer a number of different Packages that vary in price and services included. You may subscribe to any of these Packages, but switching packages or adding special conditions is at our sole discretion. We reserve the right to amend the terms and conditions of this Agreement, including Package components and Fees, at any time. You will be given notice of any changes.

7.3 VAT is chargeable in accordance with Federal Decree-Law No. 8 of 2017 (as amended) and that Fees are exclusive of VAT unless stated otherwise. You acknowledge and accept that you shall pay and be solely liable for any such VAT.

7.4 Dubicars holds complete ownership of any website and domain included in your subscription service. You may use the domain for the duration of your active subscription; however, access will be revoked if your subscription ends. Dubicars also reserves the right to manage, transfer, or repurpose the domain name.

8. Refund Policy

8.1 The Client has the right to a refund only in the following circumstances:

• if a duplicate payment is received for an already paid-for Service, the duplicate portion will be fully refunded; and
• any refund agreed in writing by Dubicars at its sole discretion.

8.2 In cases of fraudulent or disputed transactions, the Client should refer to their bank. The Client is liable for any charges levied by the bank in connection with payments.

9. Limitation of Liability and Indemnity

9.1 To the extent allowable under applicable UAE law, we: (a) exclude all conditions and warranties implied into this Agreement; (b) exclude consequential, special, or indirect loss or damage, including but not limited to loss of opportunity, loss of revenue, and loss of profits; and (c) limit our liability for breach of any condition or warranty to, at our option: (i) resupplying the Service; or (ii) paying the cost of having the Service resupplied; and limit our liability in respect of any other claim to the amount paid to us by you under this Agreement.

9.2 We will not be liable under this Agreement to the extent that liability is caused by: (a) any breach of your obligations under this Agreement; or (b) any delay in performance or breach of this Agreement which arises as a result of any matter beyond our reasonable control, including but not limited to viruses, other defects, or failure of the server hosting the Platform.

9.3 You indemnify us and our officers, employees, and agents ("those indemnified") against any direct or consequential liabilities, losses, damages, expenses, and costs (including legal expenses on a solicitor and own client basis) incurred or suffered by any of those indemnified as a result of any claim or proceedings brought by a third party in connection with any Content generated or submitted by you.

9.4 Nothing in this Agreement excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) gross negligence or wilful misconduct; or (d) any other liability that cannot lawfully be excluded or limited under Applicable Law. The exclusions and limitations in Clause 9.1 apply only to the fullest extent permitted by Applicable Law, and if any part of Clause 9.1 is held to be unenforceable, the remaining exclusions and limitations shall continue to apply to the maximum extent permitted.

10. Artificial Intelligence and Automated Processing

10.1 The Services may incorporate artificial intelligence, machine learning, or other automated processing tools. Any outputs, analyses, recommendations, reports, forecasts, or other results generated through such tools are produced based on the data, information, instructions, prompts, assumptions, parameters, and other inputs provided by or on behalf of the Client. The Client acknowledges and agrees that the quality, accuracy, completeness, and reliability of any output are dependent upon the quality, accuracy, completeness, and manner of submission of such inputs.

10.2 AI-generated outputs are provided for informational and assistive purposes only and do not constitute legal, financial, tax, regulatory, investment, operational, or professional advice. The Client is solely responsible for reviewing, validating, and independently assessing the suitability, accuracy, and appropriateness of any output before relying upon or implementing it in any decision-making process.

10.3 Dubicars makes no representation, warranty, or guarantee, whether express or implied, regarding the accuracy, completeness, reliability, fitness for purpose, or non-infringement of any AI-generated output. To the fullest extent permitted by applicable law, the Company shall not be liable for any loss, damage, cost, expense, claim, liability, loss of profit, loss of revenue, loss of business opportunity, loss of anticipated savings, indirect or consequential loss, or any decision, action, or omission taken by the Client or any third party in reliance on, or arising from, any AI-generated output, including where such output is based on data, information, prompts, instructions, assumptions, or other inputs provided by or on behalf of the Client.

11. Data Protection and Personal Data (UAE PDPL)

11.1 The collection, processing, storage, and transfer of personal data by Dubicars is carried out in compliance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the "PDPL") and its implementing regulations, as amended from time to time.

11.2 Dubicars acts as a Data Controller in respect of personal data collected from or about the Client, its employees, authorised users, and end-users of the Platform, and shall process such data only for lawful purposes and in accordance with its Privacy Policy, which is incorporated herein by reference.

11.3 Where the Client submits or makes available personal data of third parties (including vehicle buyers, prospective customers, or employees) to the Platform or to Dubicars in connection with the Services, the Client warrants and represents that:

• it has obtained all necessary consents, authorisations, and legal bases required under the PDPL and any other applicable data protection law to disclose and transfer such personal data to Dubicars;
• the personal data is accurate, current, and collected in a fair and lawful manner; and
• the Client has informed data subjects of the purposes for which their personal data will be processed.

11.4 Dubicars shall implement and maintain appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction, consistent with its obligations under the PDPL.

11.5 Dubicars shall not transfer personal data outside the UAE except in accordance with the PDPL and applicable transfer mechanisms, including where the destination jurisdiction provides an adequate level of protection as determined by the UAE data protection authority, or where appropriate safeguards are in place.

11.6 Individuals whose personal data is processed by Dubicars retain rights under the PDPL including the rights of access, correction, erasure, and objection to processing. Requests relating to these rights may be directed to: [email protected]

11.7 The Client shall indemnify Dubicars against any claims, penalties, fines, or losses arising from any breach by the Client of its obligations under this clause or the PDPL.

12. Non-Circumvention

12.1 You acknowledge that leads, buyer enquiries, and buyer contact details generated through or introduced by the Platform (each a "Platform Lead") have significant commercial value to Dubicars and form a core part of the Services.

12.2 During the Term and for twelve (12) months following its expiry or termination, you shall not, directly or indirectly, use any Platform Lead to solicit, conclude, or facilitate any vehicle sale or related transaction outside the Platform in a manner designed to avoid fees or attribution properly due to Dubicars, nor otherwise circumvent or bypass the Platform in respect of any buyer first introduced to you through a Platform Lead.

12.3 Nothing in this Clause prevents you from dealing with a buyer with whom you had a documented, pre-existing relationship independent of the Platform, or who independently contacts you through channels unrelated to the Platform.

12.4 Breach of this Clause entitles Dubicars to recover the fees that would have been payable had the relevant transaction completed on the Platform, and/or to suspend the Services, in each case without prejudice to its other rights and remedies under this Agreement or at law.

13. General

13.1 We may change these Terms and Conditions at any time on 30 days' prior written notice. Our publishing the amended version of the Terms at www.dubicars.com/copyright.html constitutes written notice to you of such changes.

13.2 No delay or failure by us to enforce any provision of this Agreement will be deemed a waiver or create a precedent or will prejudice our rights.

13.3 Any notices must be sent by email or prepaid post to your or our last known address.

13.4 You must not assign, novate, sub-contract, or otherwise transfer this Agreement or any of your rights or obligations under it without our prior written consent. We may assign, novate, transfer, sub-contract, or otherwise deal with any or all of our rights and obligations under this Agreement, in whole or in part, without your consent, including to any affiliate or in connection with any merger, acquisition, corporate reorganisation, financing, or sale of assets.

13.5 This Agreement (together with any documents referred to herein or provided by us at the same time) comprises the entire agreement between the parties. It supersedes all prior understandings, agreements, or representations.

13.6 If any term of this Agreement is or becomes invalid or unenforceable at law for any reason, the validity and enforceability of the remainder will not be affected.

14. Governing Law and Jurisdiction

14.1 This Agreement and any non-contractual obligations arising in connection with it shall be governed by the laws of the United Arab Emirates and the Emirate of Dubai.

14.2 Any dispute, controversy, or claim relating to payments, fees, or charges due under this Agreement shall be referred to and resolved by the DIFC Courts' Small Claims Tribunal, to the extent the dispute falls within its jurisdictional thresholds and competence.

14.3 Subject to Clause 14.2, the parties submit to the exclusive jurisdiction of the Courts of the Emirate of Dubai for all other disputes arising under or in connection with this Agreement.

15. Contact

For all legal and contractual enquiries please contact: [email protected]

Dubicars International FZ-LLC, Shatha Tower, Office 2114, Dubai Internet City, Dubai, UAE

1. Definitions

"Acquired Vehicle" shall mean the Vehicle acquired by the Buyer upon Completion.

"Completion" means the payment of the purchase price for the chosen Vehicle, along with all necessary fees and charges, and the transfer of registration/title to the Buyer.

"Port of Destination" means the port selected by the Buyer for the delivery of the Acquired Vehicle as set out in the Application Form.

"Purchase Assist Service" shall mean the package selected by the Buyer in consideration of a fee to be paid to Dubicars that includes the management fee of Dubicars as being the facilitator/intermediary between the Buyer and/or the Seller and/or the relevant Service Provider.

"Registration Data" shall mean certain personal and financial information that you are required to provide in order to complete the Application Form and subscribe to the Purchase Assist Services, which can include without limitation a copy of your passport, address, telephone number and email.

"Seller" shall mean any individual or any company or any dealer who offers a vehicle for sale on the Website.

"Service Fee" means the fee payable to Dubicars for the Purchase Assist Services.

"Service Provider" shall mean third party companies engaged with Dubicars to render certain services required by the Buyer and/or the Seller, including but not limited to inspection, repair, shipping and support.

"Shipment Date", including the agreed upon shipment time, is the agreed upon delivery date offered on the Website, unless there are reasonable circumstances delaying the shipment of the Acquired Vehicle, whereby Dubicars will inform the Buyer about an updated Shipment Date.

"Vehicle" shall mean any vehicle posted on the Website by the Seller.

"Website" shall mean Dubicars' website: www.dubicars.com.

"Working Hours" shall mean any hour between 9:00am and 6:00pm from Monday to Friday.

2. Background

Dubicars is an online vehicle market for buyers and sellers across the Emirates and the biggest generator of export demand for the region. Dubicars is not the (legal) owner of the vehicles. Dubicars is not a car dealer or a seller, we offer Sellers a platform to offer vehicles for sale to potential buyers and facilitate the buying and selling process between the Buyer and Seller.

As a registered and activated member, you will have the privilege to view vehicles on the Website and to benefit from the services provided by us. All vehicles are for final sale, whereby a final price will be displayed and the car purchase transaction can be completed right away.

3. Purchase Assist Services

By registering on our Website, subscribing to the Purchase Assist Service and paying the Service Fee, Dubicars will assist you in the purchasing process from the time you select your Vehicle through inspection and delivery to the final Port Destination selected by you. The Service Fee payable to Dubicars for the Purchase Assist Service is deemed earned upon receipt and shall not be refundable.

A. Purchase of Vehicle

Dubicars will serve as the intermediary/facilitator between you and the Seller and will handle all communications with respect to the chosen Vehicle(s) with the Seller and relevant Service Providers to make your purchase efficient and seamless.

Dubicars is not affiliated with any Seller and does not take a position on whether you should, or should not, purchase the Vehicle. Dubicars does not verify that the Seller is legally authorized to sell the Vehicle and is not responsible for any representations made by the Seller. The information posted on the Website by the Seller with respect to any vehicle is the sole responsibility of the Seller. Dubicars is not involved in and does not review or verify any advertising post placed on the Website by the Seller, and disclaims all liability for any false, misleading or incorrect information posted on the Website by the Seller.

B. Inspection

Inspection of the vehicle chosen by the Buyer shall be completed by a third-party inspection company and is only guaranteed for 14 days from the time the inspection was made. If the odometer reading changes between the date of the inspection and the date the Buyer purchases his/her vehicle, Dubicars shall not be held responsible. In the event the car is purchased after 14 days from the initial inspection, another inspection is recommended and the inspection fees for the subsequent inspection shall be payable by the Buyer prior to the inspection.

The Purchase Assist Services include the provision of inspection services for up to two (2) selected Vehicles, carried out by a Service Provider from the list of inspection Service Providers selected by Dubicars. The Service Provider shall inspect the selected Vehicle based on what the inspectors can subjectively observe. The inspection service shall not include a complete and total inspection of the Vehicle, and inspectors will not use hoists or tools to dismantle the vehicles. It is a visual inspection of all reasonably accessible items only, and some problems may not be observable during the inspection; it includes an on-site evaluation of the vehicle's engine, tires, odometer and interior only. The Inspection does not include checking or verifying the history of the Vehicle, including previous accident history, information about previous owners, or where and when the Vehicle was previously purchased. The Service Provider shall provide the Buyer with a report including the vehicle description, general condition, specs, warranties, summary and pictures. Where possible, the inspectors will test drive the vehicle, but if this is not feasible, a test drive will not be conducted. Dubicars is only facilitating the Vehicle inspection services on your behalf and is not liable for any incorrect or deficient inspection reports.

The inspection is only guaranteed for 14 days from the time the inspection was made. Because a Vehicle's condition may change between the time the inspection is conducted and the actual purchase of the Vehicle, we recommend having the inspection completed as close in time to the purchase as possible. In case the vehicle is purchased after 14 days from the initial inspection, another inspection is recommended and an additional fee shall be paid by the Buyer.

Vehicle remains "as is": because the vehicle being inspected is a "used" vehicle, you agree that, even after inspection, you will be purchasing the vehicle in an "as is" condition, unless otherwise warranted by the Seller. The inspection report is not a substitute for any safety or other inspections that may be required by applicable laws in your jurisdiction, and does not create any warranty for any vehicle you may purchase.

C. Deposit

If you decide to purchase the Vehicle, you shall be required to place a Deposit as per the agreement with the Seller in order to reserve the Vehicle for a period of seven (7) days. Once the Deposit is remitted to the Seller, it cannot, in any way, be refunded. Dubicars, upon your request, may, but is not obliged to, negotiate the price of the Vehicle listed on the Website with the Seller.

You will have seven (7) days to complete the purchase of the Vehicle from the time your Deposit is paid to the Seller. If you fail to complete the purchase within this period, the Seller has no obligation to extend it and shall have the right to retain your Deposit in full, without any further obligation or liability to you.

The Deposit shall be payable through our channels found on this Website, such as PayPal, Checkout, Stripe, or by Bank Transfer to the Dubicars account in the United Arab Emirates. Dubicars shall have no obligation to remit the Deposit to the Seller until you have subscribed to the Purchase Assist Services and paid the requisite fees, and Dubicars has received the Deposit in cleared funds into its account. Once received, you will be notified and provided with a copy of the receipt from the Seller for the Deposit remitted for the selected Vehicle.

D. Purchase and Transfer of Ownership

Completion of the purchase of the Vehicle must be completed within seven (7) days from the date the Deposit is remitted to the Seller (the "Completion Period").

Once you confirm that you would like to proceed with the purchase of the selected Vehicle, you shall be required to enter into a vehicle purchase agreement with the Seller based on the standard form of purchase agreement provided by the Seller. You shall be required to remit the balance of the purchase price along with the related costs and fees for the transfer of ownership and shipment of the Acquired Vehicle to the Port Destination before expiry of the Completion Period in accordance with the invoice provided by Dubicars.

As part of the Purchase Assist Services, Dubicars shall handle all processes for the transfer of ownership of the Vehicle to you within the Completion Period, provided you have paid the Purchase Price (less the Deposit) plus all costs related to the transfer of ownership and the shipment of the Vehicle. Dubicars shall have no obligation to complete the purchase until it has received all required payments in cleared funds.

Dubicars shall convey title to Buyer upon shipment of the Acquired Vehicle to Buyer, and agrees to execute all documents necessary to finalize transfer of title and registration upon the Acquired Vehicle to Buyer for additional fees specified by Dubicars on the Website.

E. Vehicle Repairs

Upon Completion of the purchase and subject to your request and payment of the relevant service fees as set out at www.dubicars.com/export/payment, Dubicars will arrange for the repairs required to the Acquired Vehicle, performed by a Service Provider facilitated by Dubicars ("Repair Service Center"). The cost of repairs shall depend on the nature of the repairs required and can only be determined once the Acquired Vehicle is delivered to the Repair Service Center. The Repair Service Center will provide a quotation for the repairs ("Repair Quotation") before commencing work, which must be paid in full if accepted, prior to work commencing.

If you choose to purchase the Vehicle with the intent to avail of repair services after Completion, there is no guarantee or warranty that the only repairs required are those set out in the inspection report. You understand and agree that you shall be bound by the repair Service Provider's terms and conditions, and that Dubicars is only a facilitator and does not warrant or guarantee the outcome of any repair services.

F. Shipping

Shipping will be carried out by one of our shipping partners depending on the best price and container or shipping method availability. We will use commercially reasonable efforts to get the Acquired Vehicle shipped from UAE to the Port Destination as early as possible, but Dubicars shall not be responsible for delays due to container space availability, shipping liner issues, delays in receipt of funds, cancellation of container bookings, or any other shipping related matters.

The shipping fee and any other fees and expenses ("Shipping Costs") related to the shipment of the Acquired Vehicle shall be borne by the Buyer. Subject to receipt of payment in full, Dubicars shall use commercially reasonable efforts to arrange shipment as soon as possible.

You understand and agree that you shall be bound by the shipping Service Provider's terms and conditions, and that prices may vary between the time Dubicars provides a shipping quote and the time the actual shipment is concluded; the revised shipping rate will apply and you agree to be responsible for all Shipping Costs as revised.

You are responsible for confirming and providing the Port Destination to Dubicars prior to arranging shipment, and for providing a list of all documents you will require at the Port Destination in order for the Acquired Vehicle to clear customs. Dubicars shall not be responsible for any missing documentation once the Acquired Vehicle has been shipped from the UAE. You shall be responsible for clearing the Acquired Vehicle at the Port Destination and for all port charges and registration requirements at the final jurisdiction destination.

Once Buyer's payment has been received on Dubicars' bank account, Dubicars shall ship the Acquired Vehicle to the Buyer's confirmed destination. It is the Buyer's duty to appear at the agreed upon delivery location on the Shipment Date. Dubicars might send a pick-up code to the Buyer, which authorizes release of the Purchased Vehicle to anyone presenting this code to Dubicars.

G. Communications

Dubicars will be available to assist you during Working Hours through our "Call Service" or "WhatsApp Service" with respect to any enquiries you may have. You undertake and agree that these calls and chats will be recorded for quality assurance.

All communications with the Seller shall be made through Dubicars exclusively. If you contact the Seller directly to negotiate the Purchase Price or throughout any stage of the purchasing process, the Purchase Assist Services subscribed to by you shall automatically terminate, the Service Fee paid by you shall be forfeited in full, and Dubicars shall have no further obligation to assist you in the purchase of the Vehicle.

4. Conclusion of Services

Dubicars Purchase Assist Service is concluded when the Acquired Vehicle arrives at the Port Destination, and we are not responsible for any customs clearance, declaration, or registration at the Port of Destination.

If you require any additional services not mentioned above, these shall not be considered included in the Purchase Assist Services and shall be subject to Dubicars approval and additional charges and fees, under a separate agreement.

5. Exclusions

For the avoidance of doubt, our Purchase Assist Service Fees do not include the price or fees of any documentation/paperwork needed for vehicle registration, transfer of ownership, number plates, or any repair services; such fees will be charged to the Buyer directly. In the event additional documents are required which are not included in the Services, we will assist in issuing the necessary documents on a case-by-case basis based on our standard fees.

6. Compliance and Regulatory Requirements

Buyer is solely responsible for compliance with all rules and regulations to import the Acquired Vehicle to the Buyer's jurisdiction, and for confirming all requirements and documents for import. We recommend that Buyer checks with or engages a clearing agent in Buyer's country to confirm all documents required for import, in order for Dubicars to arrange the required documents to accompany the shipment.

Dubicars shall not be liable in the event the vehicle cannot be imported to Buyer's country for any reason.

7. Fees, Payment and Deliveries

A Pro-forma invoice will be drafted after the Buyer provides Dubicars with the necessary documents required, including but not limited to a valid passport copy, proof of address, a signed KYC form completed with all necessary details, and any government required documentation to prove the legitimacy of the origin of Buyer's funds.

All payments due shall be paid in United States Dollars or Emirati Dirhams. You agree to pay all customary fees and charges for services rendered in connection with the purchase of the Acquired Vehicle, including the Purchase Assist Service, inspection fee, repair fee, repair cost, shipping fee, and any other customary fee and charges. It is the sole responsibility of the Buyer to verify fees charged by Dubicars prior to incurring such charges; all fees and charges are subject to change without notice. Full payment for vehicles must be made within 7 days from the date of the invoice, and penalties may be added or the vehicle repossessed if payment is not made within this timeframe, with the deposit not refunded.

You shall be responsible for all bank charges and commissions, forex currency exchange fees/commissions, or any other charges imposed by banks, financial institutions and payment service providers with respect to any payments made under this Agreement.

8. Dubicars Content

You understand that all information, Vehicle information, data, text, software, music, sound, photographs, graphics, video, messages or other materials ("Content"), whether publicly posted or privately transmitted, are the sole responsibility of the person from whom such Content originated. Dubicars does not review, alter, or amend any Content posted or transmitted through the Website. Under no circumstances will Dubicars be liable for any Content, including for any false, misleading, errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content.

The Content on Dubicars' Website is protected by various copyright laws. You agree not to reproduce, republish or redistribute any Content, including by caching, framing and similar means, without express written permission of the copyright owner.

9. Buyer Account

You will receive an account designation, along with its associated user ID and password, upon completing the registration process. You are responsible for maintaining the confidentiality of your user ID and password, and you are fully responsible for all activities that occur under your account. You agree to immediately notify Dubicars of any unauthorized use of your account or any other breach of security. Dubicars cannot and will not be liable for any loss or damage arising from your failure to comply with this section.

10. Buying Policies

Dubicars is in no way responsible if a Buyer's registration information, including ID and password, is lost, misplaced or stolen. Dubicars reserves the right to reject or void purchases for any reason, in its sole and absolute discretion, and is the exclusive deciding authority with sole and absolute discretion in resolving disputes. Dubicars may, in its sole discretion and with or without notice, postpone or cancel a sale or withdraw a Vehicle from sale.

The Buyer can select their own desired date, time and location of shipping, but it remains the Buyer's responsibility and liability to know the requirements at the final destination and to be available for vehicle delivery. Buyer will be deemed to accept delivery of the Acquired Vehicle in its present condition once the online purchase transaction is completed and the vehicle is ready for shipment.

11. Cancellation/Refund Policy

We do not accept any cancellation or refund after fees/charges/expenses/deposits are paid.

12. Disclaimer of Warranties

You expressly understand and agree that your use of the Services is at your sole risk. The Services are provided on an "as is" and "as available" basis. Dubicars expressly disclaims all warranties, representations and conditions of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Dubicars makes no warranties that the Services or results derived from them will meet your requirements, that the Services will be uninterrupted, timely, secure, or error-free, or that the quality of any vehicles, services, information or other material obtained through the Service will meet your requirements or expectations, and that any defects or errors will be corrected.

If you rely on this Service or any material available through this website, you do so at your own risk, and you are solely responsible for any damage or loss you may incur as a result.

13. Limitation of Liability

Dubicars shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses, resulting from the use or inability to use the Website or the Services, or from any other matter relating to the Services. The liability of Dubicars and its parent, affiliates, agents and licensors arising out of any kind of legal claim in any way related to the Service will not exceed the amount you paid, if any, to Dubicars for use of the Website or Services.

You agree to indemnify and hold harmless Dubicars for all losses or damages incurred by Dubicars resulting from the Buyer's breach of its obligations hereunder, or due to failure of the Buyer to remit any payments to third party Service Providers engaged by Dubicars to perform services for the Buyer.

14. Buyer and Seller Conduct

As a condition of your access and use of the Website, you agree not to use the Website for any unlawful purpose, and, by way of example and not limitation, you agree not to:

• violate these T&C or any applicable law or regulation having the force of law;
• use the Website in any manner that infringes, misappropriates or violates any third party's rights;
• use the Website or its Content for any unauthorized commercial, political, or religious purposes, including submitting advertisements, promotional materials or junk mail;
• reproduce, duplicate, copy, modify, sell, resell or exploit any Content or the Website without express written consent from Dubicars;
• post irrelevant Content, repeatedly post the same or similar Content, or otherwise impose an unreasonable load on our infrastructure;
• harass, threaten, intimidate, or impersonate any other person or entity, including Dubicars;
• knowingly provide or submit false or misleading information;
• use the Website if you are under the age of eighteen (18);
• attempt to gain unauthorized access to the Website, other user accounts, or other connected systems or networks;
• interfere with the rights of Dubicars or other users of the Website;
• attempt to gain unauthorized access by hacking, password "mining" or any other illegitimate means;
• sell, share, or otherwise transfer your account, username, password or your rights or obligations under these T&C;
• transmit viruses, Trojan horses, worms, time bombs, or other harmful computer programming routines;
• access, download, monitor, or copy any information on the Website through artificial means such as scrapers, robots or spiders.

Dubicars reserves all rights, without notice and in its sole discretion, to pre-screen, manage, move, remove, refuse, modify, disable or delete any content that is inappropriate, offensive, violates any third party rights or is in violation of any applicable laws.

15. Relationship Between Buyer and/or Seller and/or Service Provider

Dubicars is not and shall not, directly or indirectly, be a party to any relationship between Buyers and/or the Seller and/or the Service Provider, and disclaims all liability with respect to the same. Dubicars shall only be the intermediary between the parties. In the event of any dispute between Buyer and Seller and/or any Service Provider, Buyer agrees to take action directly against the relevant party. Dubicars agrees to provide the Buyer with such relevant information as it has in its possession upon request.

16. General Information

The T&C constitutes the entire agreement between you and Dubicars and governs your use of the services provided on the Website, superseding any prior agreements. You may also be subject to additional terms and conditions that apply when you use services provided by a Service Provider.

17. Modifications to Service

Dubicars reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. Dubicars shall not be liable to you or any third party for any modification, suspension or discontinuance of the Service.

18. Termination of Access

Dubicars, in its sole discretion, may terminate your account or use of the Service, and remove and discard any Content within the Service, for any reason, including for lack of use or if Dubicars believes you have violated these T&Cs. Any termination may be effected without prior notice, and Dubicars shall not be liable to you or any third party for such termination.

19. No Resale of Service

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes any portion of the Service, use of the Service, or access to the Service, and not to engage in any type of data scraping, mass copying, or spidering with regards to this site.

20. Office Foreign Assets Control (OFAC) Sanctioned Countries

Dubicars will not trade with or provide any services to individuals and companies owned or controlled by, or acting for or on behalf of, OFAC targeted countries and individuals, groups, and entities, such as terrorists and narcotics traffickers designated under the OFAC programs that are not country specific.

21. Dispute Resolution

The formation, interpretation, and performance of these T&C and any disputes arising out of it shall be governed by the laws of the United Arab Emirates. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in the United Arab Emirates, and you hereby submit to the personal jurisdiction of such courts and waive any right to a jury trial in any related proceeding.

22. Severability

In the event any provision of these T&C is deemed void, invalid, or unenforceable, that provision shall be severed from the remainder, which shall continue in full force and effect. If any provision is deemed invalid due to its scope or breadth, it shall be deemed valid to the extent permitted by law.

23. Integration

This Agreement sets forth the entire agreement between the Buyer and Dubicars with regard to the subject matter hereof, superseding all prior agreements, representations and warranties. This is an integrated agreement, which is being updated from time to time on the Website.

24. Acknowledgements

Buyer acknowledges that he or she has had an adequate opportunity to read and study this agreement, to consider it, and to consult with attorneys if he or she has so desired.

25. Privacy Policy

Registration Data and certain other information about you are subject to our Privacy Policy. If you make a payment for our products or services on the Website, the details you are asked to submit will be provided directly to our payment provider via a secure connection.

26. Reporting and Correcting Violations

If you become aware of any violation of these T&C, you must immediately report it to [email protected]. You agree to assist us with any investigation we undertake and to take any remedial steps we require in order to correct a violation of these T&C.

1. Introduction

1.1. Dubicars International FZ-LLC, a company registered in Dubai, with a registered address at office 1309 in Shatha Tower, Dubai Media City, Dubai, UAE, owns and operates the website https://www.dubicars.com ("Website").

1.2. This Privacy Policy (the "Policy") forms a part of the Terms of Use relating to the use of the Website, and by using the Website you expressly consent to our collection, use and disclosure of your information in accordance with the terms of this Policy. We may amend this Policy at any time without notice, and such amendments become effective from the date upon which we make them available on the Website. If you do not agree to the Policy (including any amendments), then you should immediately cease using the Website.

1.3. Throughout this Policy, the terms "Dubicars", "we", "our", "us" mean Dubicars International FZ-LLC and its subsidiaries, employees, officers, agents, affiliates or assigned parties.

1.4. This Privacy Policy was last updated on Nov 15, 2017. It is effective between you and us as of the date you accept this Policy, and you do so by default through the use of the Website.

1.5. If any term of this Policy is or may become for any reason invalid or unenforceable at law, the validity and enforceability of the remainder will not be affected.

2. Your Information

2.1. The type of information we collect from you is either personal to you, or is general in nature:

• Personal Information: when you register on the Website as a customer, update your information, purchase any goods or services, take part in promotions or send emails to us, you provide us with information that we store and process. Such information may include your name, address, phone number, email address, purchase and transaction history, billing information (including credit card information), interests, and other such 'Personal Information'.
• General Information: we also receive more general information from you as a result of your visits to, and use of, the Website. This does not identify you personally, and can include information such as your IP address, the date and time you access the Website, length of time you spend on the Website, your browsing history, the Internet address of the website from which you linked directly to our Website, and other such 'General Information'.

3. Collecting and Using Information

3.1. Most of this Website can be used without giving us any information. However, certain services and third-party technology may involve collection and usage of information from you, including but not limited to Google Analytics (their data collection practices can be found at google.com/policies/privacy/partners). We use this information to provide you with a better service, and in particular to: keep internal records; improve our products, services and the Website; communicate with you if you have ordered, purchased or participated in anything on the Website; contact you for market research purposes; and provide you with information about new opportunities, promotions, special offers and other information we feel is relevant to you. If you contact us via the Website, or via email, we may keep a record of that correspondence.

3.2. We use General Information to help us make the Website more useful to customers, and for other purposes such as determining the Website's technical design specifications, identifying system performance or problem areas, tracking activity on the Website, preparing reports, assessing trends, and otherwise monitoring the way in which the Website is being used, none of which would personally identify any users.

4. Disclosure of Personal Information

4.1. You consent that we may share your Personal Information in connection with the purposes above with any other Dubicars affiliated company.

4.2. You consent to us sharing your Personal Information with third parties in the following circumstances:

• selected dealerships registered with the Website or other service providers that we use, where asked to do so or where it is an implicitly inherent part of your use of the Website. For example, when you use the Website to enquire about a vehicle listed on the Website, we will pass your Personal Information to the dealership handling that vehicle sale. Upon receipt, the relevant third party is the data controller and their use of your information will be governed by their own terms of use and privacy policy; and
• business partners, suppliers and subcontractors for the performance of any contract we enter into with them or you.

4.3. You further consent that we may also share your Personal Information with third parties:

• in the event that we sell or buy any business or assets, in which case we may disclose your Personal Information to the prospective seller or buyer of such business or assets, along with its professional advisers. If Dubicars or substantially all of its assets are acquired by a third party, Personal Information held by it about its customers will be one of the transferred assets;
• if required in order to obtain professional advice;
• if we are under a duty to disclose or share your Personal Information in order to comply with any legal obligation, or to enforce or apply our terms of use and other agreements; or
• to protect the rights, property, or safety of Dubicars, our customers, or others, including exchanging information with other companies and organisations for the purposes of fraud protection.

5. Security

5.1. Keeping your Personal Information secure and preventing unauthorized access is of utmost priority to us, and we take all steps reasonably necessary to protect your Personal Information against any unauthorised access, use, alteration, disclosure or destruction. Whilst we have put in place physical, electronic and managerial procedures to secure and safeguard your Personal Information, we will not be held responsible for any unauthorised access by third parties, and we cannot guarantee that the Personal Information provided by you or transmitted via this Website or by e-mail is totally secure and safe.

6. Cookies

6.1. Like many websites, this Website uses cookies (which may also be placed and read by third party providers, including but not limited to Google Analytics), which are files that store information on your hard drive. Cookies allow the Website to identify account holders, track new users, record session information, and generally to optimise your experience. Most browsers accept cookies automatically, but you can disable cookies from your browser if you choose. For online advertising campaigns, cookies are automatically deleted after one (1) month.

6.2. We recommend that you leave cookies "turned on" so that you can enjoy a better experience on this Website. You may occasionally get cookies from companies advertising on our behalf or on behalf of our subsidiaries. We do not control these cookies, and they are not subject to this Privacy Policy.

7. Use of Third Party Analytics and Tracking Pixels

7.1. This Website uses third party analytics ("Third Party Analytics"), which use cookies and/or text files to analyze website traffic. Information generated by cookies with your details (including your IP address) is transferred to servers operated by Third Party Analytics, who process this information to evaluate your use of this Website, compile reports about the Website's activity on our behalf, and deliver other related services regarding website and Internet use. Third Party Analytics may also share this information with third parties insofar as necessary.

7.2. You may disable cookies from your browser by adjusting your browser settings; however, you may not be able to make full use of all the functions available on this Website. By using this Website, you agree to Third Party Analytics processing the type of information discussed in this Policy. To the maximum extent permissible by applicable law, we and our suppliers are not liable for any direct, indirect, punitive, incidental, special, or consequential damages or loss arising out of, or in any way connected with, the use of the type of information discussed in this section.

7.3. Third party tracking pixels are used on our Website. This means that third parties may use cookies, web beacons, and similar technologies to collect or receive information from our Website and elsewhere on the internet and use that information to provide measurement services and target adverts. If you wish to opt out of the use of these tracking pixels, please adjust your browser settings.

8. Third Party Advertisers

8.1. We allow third party advertising networks to serve advertisements on our behalf.

8.2. Third party advertisers may place cookies on the browsers of visitors to its website(s) and may send its own cookies to the visitors' cookie file. These cookies will allow third party advertisers to apply their personalized retargeting technology and to serve personalized banners; they may collect and use this data in accordance with all applicable laws and regulations, including those governing privacy and data protection.

The data collected and used by third party advertisers will only contain General Information and is at their sole discretion. Third party advertisers will have their own Privacy Policies, available on their websites.

9. Contact

For further information on our collection, use and disclosure of your information under this Policy, please contact [email protected].

10. Valuation or Comparison Data Terms and Conditions

This refers to all users of any vehicle valuation or comparison from Dubicars or our partners. All vehicle valuations are based on regularly updated market information by our partners, AlgoDriven. The estimate is based on multiple retail and wholesale price points in the UAE region, sourced from credible financial and local trading bodies and processed using best practice data and statistical models. The information is an estimate only, offered with the best intentions to give consumers a guide to the best price and/or quick sale of their vehicle. Neither Dubicars nor AlgoDriven are responsible for any profit, loss of profit or loss of opportunity that may occur as a result of our valuation or comparison data.

All information and/or data on the Portal is provided on an "as is" basis. No representations, warranties or terms of any kind are made in respect of the Portal or the Content. The information and/or data is provided for your general information and use only, is not intended for trading purposes or to address your particular financial or other requirements, does not constitute any form of advice (investment, tax, legal or otherwise), does not constitute any inducement, invitation or recommendation relating to any of the products listed or referred to, and is not intended to be relied upon by you in making, or refraining from making, any specific investment or other decisions.

11. WhatsApp

By clicking "Send Message" or "Chat", I agree to Dubicars providing my contact information and conversation transcript, including all details provided therein, to the dealer and to receiving calls and text messages about vehicles from the dealer selling this car at the number provided (including via autodial or prerecorded calls) or via my other contact information provided above. This consent does not require me to buy anything. I also acknowledge that I have read and agree to the Terms of Use and Privacy Policy. Standard message and data rates may apply.