Infiniti Enhances Ownership Experience: Integrates CAFU Services Into MyINFINITI App

Infiniti has introduced a new connected ownership experience in the UAE through a partnership with CAFU. The update allows owners to access fuel delivery and car care services directly through the MyINFINITI app.

This move reflects a broader shift in the UAE automotive market, where convenience and digital integration are becoming key factors in ownership.

Key highlights:

• Integration of CAFU services into the MyINFINITI app
• Available for Infiniti QX80 and QX60 models
• QX60 support begins from model year 2026
• Focus on simplifying daily vehicle management

How Does The CAFU Integration Work?

The integration allows Infiniti owners to request essential services without leaving the app. Fuel delivery and car wash services can be booked in just a few taps.

This removes the need for multiple apps or accounts, creating a more seamless ownership journey. The app now acts as a central hub for managing both the vehicle and its everyday needs.

What owners can do:

• Order fuel delivery directly to their location
• Book car wash services on demand
• Manage services without switching platforms
• Access benefits without creating new accounts

What Benefits Do Infiniti Owners Receive?

To support the launch, Infiniti is offering added value to customers in the UAE. These benefits aim to make the service more accessible and appealing during the initial rollout.

Eligible customers will receive waived delivery fees on CAFU services, along with complimentary access to premium features.

Launch benefits include:

• No delivery fees on fuel and car wash services
• One-month free CAFU Go subscription
• Priority service access
• Additional convenience at no extra cost

The service is currently available in Dubai and the Northern Emirates.

Why Is Infiniti Expanding Its Digital Ecosystem?

Infiniti’s latest move is part of a wider strategy to align with changing customer expectations in the Middle East. Buyers today value time-saving features and seamless digital experiences.

The brand is focusing on making ownership more intuitive by combining vehicle control with everyday services in one platform.

This approach reflects how luxury is evolving in the region, with convenience becoming as important as design and performance.

What Is The Future Of This Connected Experience?

Infiniti and CAFU plan to expand the system further with automation and predictive technology.

In future phases, the vehicle will be able to detect low fuel levels and automatically request a refill without driver input. This concept is described as a fully automated fuelling experience.

Future developments may include:

• Automatic fuel detection and ordering
• No need to open the app
• Fully hands-free refuelling
• Vehicles that are always ready to drive

This marks a step towards a more intelligent and proactive ownership model.

What Is CCS 2.0 And How Does It Support This System?

The new services are powered by Infiniti’s Connected Car Services platform, known as CCS 2.0.

This system allows owners to manage their vehicles remotely while also integrating maintenance and service features into one interface.

CCS 2.0 features include:

• Remote engine start
• Climate pre-setting
• Real-time vehicle diagnostics
• Battery and tyre health monitoring
• Service booking and retailer location

By combining these features with CAFU services, Infiniti is building a more connected and practical ownership ecosystem.

What Does This Mean For UAE Car Buyers?

This development highlights a growing trend in the UAE automotive market, where digital convenience is becoming a core part of ownership.

For buyers considering premium SUVs like the Infiniti QX80 and QX60, the value now extends beyond the car itself. The focus is shifting towards how easy the car is to live with daily.

As fuel delivery and car care become integrated into the ownership experience, brands are redefining what modern luxury means in the region.

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