Starting next month (April 2019), you will no longer be able to pay traffic fines or request accident reports at Dubai Police customer centres. These services will move to smart applications and e-platforms, officials explained on Sunday.
These are two of eight traffic-related services that will be moving to digital platforms.
Other services that will no longer be available at Dubai Police’s customer service centres include; requesting a traffic accident report without injuries, requesting traffic clearance certificates, requesting a replacement for a lost traffic accident report, requesting traffic status certificate, requesting a traffic report against an unknown person.
The migration of services to the online realms was announced at a press conference that was held on Sunday at the General Department of Traffic of the Dubai Police.
During the conference, Brig Khalid Nasser Al Razzouqi, director-general of artificial intelligence clarified that payments can also be made at money exchange centres as well as online and via smark kiosks set up in shopping centres in the Emirate.
Last year, a total of two million transactions were done online.
Staff members will be available to those who may get lost or confused using the smart kiosks.
Later this year, the next phase of the project will go live, and four more services will be added to the service. These include payments for vehicle confiscation penalties and filing a request to pay traffic violation instalments via cheques.