A Detailed Guide On How To File An Accident Report In The UAE Across Emirates

Being involved in a car accident can be stressful, even when the damage is minor. In the UAE, you must report road accidents through the relevant police or accident-reporting authority. The report is also an important document when making an insurance claim or repairing accident damage.

The process differs across the seven emirates. Dubai uses Dubai Police, Abu Dhabi uses Saaed, and Sharjah uses Rafid, while motorists in Ajman, Ras Al Khaimah, Umm Al Quwain, and Fujairah can access services through the relevant police authority, Saaed, and Ministry of Interior platforms.

What Should You Do Immediately After A Car Accident?

Safety comes first. If nobody is injured and the accident is minor:

• Switch on your hazard lights.
• Check that everyone involved is safe.
• Take clear pictures of the vehicles and damage.
• Photograph the number plates and accident location.
• Move the vehicles somewhere safe if they can be moved.
• Exchange contact and vehicle details.
• Report the accident through the relevant authority.

Photographs can become important evidence when responsibility is disputed. A dashcam can also help with insurance claims by providing footage of what happened.

If your vehicle is too damaged to move, follow the correct roadside safety procedure. Our guide explains what to do when your car breaks down on the road.

For accidents involving injuries, serious damage or dangerous circumstances, call 999 for Police. Call 998 for an ambulance if medical assistance is required.

What Documents Do You Need To File An Accident Report?

Depending on the emirate and reporting method, you may need:

• Emirates ID
• Driving licence
• Vehicle registration card or Mulkiya
• Valid vehicle insurance
• Vehicle number plate
• Mobile number
• Accident location
• Photos of the damage
• Other driver’s details

Keeping digital copies of these documents on your phone can make the reporting process easier.

How To Report A Car Accident In Dubai

Minor accidents in Dubai can be reported using the Dubai Police app or relevant services through DubaiNow.

The process generally involves:

1. Open the accident-reporting service.
2. Enter the number of vehicles involved.
3. Add the vehicle and number plate details.
4. Enter the required driver information.
5. Upload photographs of the damage.
6. Identify the responsible vehicle, as agreed.
7. Submit the report.

Contact Dubai Police on 901 for non-emergency assistance. If you disagree about responsibility or the accident is serious, contact the police.

Drivers should also be aware that some accident-related traffic offences can result in fines and other penalties. Here is our complete guide to Dubai traffic fines and violations.

How To Report A Car Accident In Abu Dhabi

Minor accidents in Abu Dhabi are mainly handled through Saaed.

After moving the vehicles to a safe location:

1. Open the Saaed app.
2. Select Report Accident.
3. Verify your mobile number.
4. Confirm the accident location.
5. Select the accident type.
6. Add your driving licence and vehicle details.
7. Enter the number plate information.
8. Upload photographs.
9. Add the other vehicle’s details.
10. Submit the report.

You can contact Saaed on 800 72233. Report serious accidents through 999. 

Our Abu Dhabi traffic fines guide also explains the fines, black points, and impound penalties linked to different traffic offences.

How To Report A Car Accident In Sharjah

Sharjah uses Rafid for minor traffic accident reporting. Motorists can use the Rafid app or contact 80092.

You will normally need to:

• Confirm the accident location.
• Enter the vehicle and driver details.
• Confirm whether the drivers agree on responsibility.
• Upload the required documents.
• Photograph the vehicles and damage.
• Submit the report.

If the drivers disagree about who caused the accident, request assistance instead of trying to settle the matter privately.

How To Report A Car Accident In Ajman

Minor accidents in Ajman are handled through the emirate’s police and accident-reporting services, including Saaed where applicable.

If you are unsure which service applies, contact 999 and follow the instructions provided. Digital traffic services are also available through the Ministry of Interior.

How To Report A Car Accident In Ras Al Khaimah

Ras Al Khaimah uses Saaed for minor traffic accident services, with 800 72233 available for assistance. Motorists can also access relevant services through the MOI UAE app. You may need to provide the location, vehicle details and pictures of the accident. Call 999 for serious accidents.

How To Report A Car Accident In Umm Al Quwain

Drivers involved in minor accidents in Umm Al Quwain can use relevant MOI UAE and Saaed services.

The usual requirements include:

• Accident location
• Driver information
• Vehicle details
• Photographs of the damage
• Information about the other vehicle

You can reach Saaed on 800 72233 when you need assistance.

How To Report A Car Accident In Fujairah

Fujairah also uses Saaed Traffic Systems for minor accident services. Motorists should have their driving licence, vehicle registration and insurance details ready. For serious accidents, injuries or situations where the normal minor-accident process cannot be used, call 999.

What If Your Parked Car Was Hit By An Unknown Driver?

If you return to your parked vehicle and find accident damage but the other driver has left, report it as an unknown accident or unknown-party accident through the relevant authority.

You will normally need to provide:

• Vehicle details
• Accident location
• Photos of the damage
• Your identification and registration details

Avoid repairing significant accident damage before obtaining the required report, particularly if you intend to make an insurance claim.

Can A Traffic Accident Result In Black Points Or Impound?

Yes. The accident report itself does not automatically mean you will receive black points. However, violations connected with the accident can result in fines, black points or other penalties.

Our guide to the UAE black points system explains how points are issued and how they affect a driving licence.

Serious offences can also result in the vehicle being impounded. Read our detailed guide on how car impound works in the UAE for the rules, costs and release process.

What Happens After You Receive The Accident Report?

Once the accident report has been issued:

• Check that the information is correct.
• Save a digital copy.
• Contact your insurance provider.
• Provide the report and requested documents.
• Follow the insurer’s instructions for inspection and repairs.

Coverage depends on the type of policy you hold. Our guide explains what car insurance covers in the UAE, including comprehensive and third-party policies.

You can then follow our complete step-by-step guide on how to claim car insurance in the UAE.

Reported accidents may also become relevant when the vehicle is later bought or sold. Buyers can check a car’s accident history in the UAE using services such as the Ministry of Interior and Emirates Vehicle Gate.

The most important point is to report the accident through the authority responsible for the emirate where it happened, keep clear evidence of the damage, and obtain the required report before starting the insurance or repair process.

Stay tuned to UAE’s most popular auto blog for more information about the latest happenings in all of the Emirates.